Do I have to buy anything in the chaahe ectasy box?
Nope! Using Chaahe service means you can wear accessories with no commitment to buy.
What if I want to buy something?
We know it’s hard to part with those favorites pieces. That’s why we offer special pricing just for our members, at up to 40% off the retail price. You can find the member price for each of your rental pieces on the price card in your box. If you’d like to buy an item, just hang on to it and return the rest. The membership fee that you pay for the box is transferred to your Chaahe profile, which can be used to make the purchase.
How much does shipping cost?
Shipping is always free, both ways. We provide a prepaid shipping label and return bag with every tote for you to send back your pieces..
How many boxes can I get per month?
We have plans that include one box per month or depending on your requirement per month. To get your next box, request for a new one for unlimited ectasy box. For other 2 plans, you get 1 box per month
Can I really wear the items in my box or only try them on at home?
Wear them out wherever you like. The pieces are yours for as long as you have them.
Can I rent some items longer and return everything else?
You must return all items you don’t want to purchase together in the enclosed return bag; you will be charged for any missing pieces. Remember, you can always rent favorite pieces again.
What if I want to take a break or cancel my membership?
There is no commitment with a Chaahe membership, so you can pause or cancel at any time.
How do I get a new tote?
Put your items in the prepaid bag included in your tote and drop it in the mail. We’ll send you an email when it’s time to review your next box. You can always check your account status and delivery details.
How many items do I receive in each box?
The number of items in each box depends on what membership plan you have — 3-4 for general monthly subscription box, 4-5 pieces for special chaahe boxes
Do I get to pick the pieces that I receive?
wishlist the pieces you'd love to try from our new collection launch every 15days, for your every box stylist considers your style profile, wish-list & upcoming events
An email is sent to you with your box pieces, after your confirmation that you like all the items, the box is shipped. If you don't like any particular pieces, they will be replaced!
How many items come in a box?
The number of items in each box depends on what membership plan you have — 3-4 for general monthly subscription box, 4-5 pieces for special chaahe boxes
How are my items chosen?
You pick what ships. wishlist the pieces you'd love to try from our new collection launch every 15days, for your every box stylist considers your style profile, wish-list & upcoming events An email is sent to you with your box pieces, after your confirmation that you like all the items, the box is shipped. If you don't like any particular pieces, they will be replaced! Every box has pieces worth 3X the membership fee
How many boxes do I get each month?
We have plans that include one box per month or depending on your requirement per month. To get your next box, request for a new one for unlimited ectasy box. For other 2 plans, you get 1 box per month
What if I need a break or want to change my plan?
There is no commitment with Chaahe. You can change, pause or cancel your membership at any time.
